TERMS OF SERVICE

The following is a preliminary scope of work discussed and is subject to change once the agency establishes a full scope of detailed requirements.

The Agency is being recruited to assist in the following:

Consult with Client and establish project timelines and expectations.
Develop content marketing strategy and implementation.
Develop, create, and manage digital & content marketing strategy and ad campaigns.
Build, optimize, manage and report on paid advertising campaigns across all ad platforms.
Provide Digital and Design services as per the inclusions set out in this agreement.
Provide shared Google sheets outlining monthly tasks and approximate hours completed.
Monthly meeting to assess digital activity, management goals and expectations.

AVAILABLE OPTIONS PLAN 1 

Digital Strategy Planning & Project Management
Facebook Ads Management (Instant Form Campaigns Only) 
Google Ads Management (Small Keyword Campaigns) 
Tiktok Ads Management (Video content supplied)
Graphic Design for PDF’s, Banners, Basic Video Ads.  
Web Design for existing website conversion optimisation 
Email Marketing for basic sequences and integrations 
LinkedIn outreach large audience setup and management 
Monthly Blog writing and single-channel social posting 
Basic Google Analytics and email reporting
Up to 12 hours available per month

AVAILABLE OPTIONS PLAN 2 (Option 1 plus)

Facebook Ads Management (Standard Pixel Conversion Campaigns)
Google Ads Management (Medium Keyword Campaigns)
Google Tag Manager setup
Landing Page Design and Development
Content for Lead Magnet Downloads
Ebook and Brochure Design
Local SEO management
Basic Onsite SEO
Email Marketing & CRM Workflows
LinkedIn outreach niche audience setup and management
Regular Blogs and multi-channel social posting
Google Data-studio Dashboard
Up to 25 hours available per month

AVAILABLE OPTIONS PLAN 3 (Option 1 & 2 plus)

Facebook Ads Management (Custom Conversion Campaigns)
Google Ads Management (Large Keyword Campaigns)
Zapier Facebook CAPI and Google Ads API
SEO Ecommerce and Services
Advanced Local SEO Management
SEO Content Writing
Website Administration
Full website CRO Optimisation
30% discounts on new websites
Custom Google Data-studio reporting
Google Analytics video reports
Up to 40 hours available per month


*All the services available on each plan still fall under time limits available for each plan.  This means choosing only the services you need and we will advise the recommended time allocation for each.  

*As per time allocation for each plan, if time is exhausted each month we will resume the activity in the next billing cycle or the customer can upgrade the additional time required in any month at the agency rate of $150 per hour. 

*Email and phone support will also be included in the allocated time.

LINKEDIN MESSAGING AND APPOINTMENT/ LEAD GENERATION  

• Manage up to 100 communication replies per month 
• Manage inbox queues and administration  
• Phone, message and email based appointment setting OR lead generation 
• We will attempt to qualify each appointment however sometimes it isn't possible.

Specific timeframes of deliverables will be provided to customer but are subject to change in the occurrence of unforeseeable events or circumstances beyond the agency’s control.

The Customer may avail from the Agency for consultation on the nature, timing and extent of these services either via email, over the telephone, in person, or at Customer’s office.

The Client must provide a 30-day notice to the Agency to terminate management.

A minimum 3 month period is recommended for testing multiple audiences but not mandatory.

Late payments or failure of payments will result in immediate cessation of all work carried out by the Agency. All work remains the sole right of the Agency until payment is made.

Commencement is scheduled on the date of Customer signing this agreement. By availing of the Agency’s payment plan, both parties agree to the terms of service.

MUTUAL INDEMNIFICATION:

Both parties will, at their own expense, defend, indemnify, and hold the other, its agents, and employees harmless from any and all claims, actions, liabilities, injuries, damages, losses, grants, costs, and expenses, including attorney fees, arising out of or in connection with any use of the Program(s) of this Agreement.

The Client agrees that the Agency may, from time to time, share testimonials and results achieved as a result of service provided for marketing purposes. The Client can request that personal and brand information be omitted from case studies and testimonials.

NO DISPARAGEMENT OR MISAPPROPRIATION

At no time (i.e., indefinitely) following the signing of this agreement shall the Client make any statements online or offline, or take any other actions whatsoever, to disparage, defame, sully or compromise the goodwill, name, brand or reputation of the Agency or commit any other action that could likely injure, hinder or interfere with the Agency’s business, business relationships or the Goodwill of the Agency.

(This service Includes cost of some third party tools. The client will need to setup the following third party accounts which are not included in this service. Activecampaign $15 USD per month, Zapier Premium Account $31pm, and LinkedIn Sales Navigator $118pm, and a preferred SMS account that integrates with Activecampaign.)